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FAQ

Answers for products, projects, licensing, and support.

MRB keeps the important details clear before a customer buys a digital product or a creator books a custom project call.

Digital products Custom work Support Legal

Digital products

Delivery and usage are kept obvious.

Product pages explain what is included, what software is required, how files are delivered, and what customers can do with the download.

Product downloads

What buyers should know first.

How are products delivered?

Digital products should be delivered electronically after payment through the chosen checkout provider. Customers should receive a receipt and a download or access link by email.

What should every product page include?

Each product should list included files, platform requirements, supported software versions, setup steps, update notes, support limits, and license rules.

Can I use MRB products commercially?

Yes, unless a product page says otherwise. MRB shop products can be used in personal, commercial, or client projects, and they can be modified for your project needs under the digital product license terms.

Can I resell or share the files?

No. You may not sell the files to someone else, resell, redistribute, publicly upload, share, repackage, or claim MRB files as a standalone product, even if you modify them.

Custom work

Book when the product is not enough.

Custom development covers creator launches, gameplay systems, prototypes, polish, tools, and platform-specific production support.

Project calls

How custom work starts.

What happens after I book a call?

MRB reviews your audience, UEFN goal, concept, timeline, and budget range, then suggests a focused scope or next step. The first discovery call is zero commitment, no pressure, and usually takes 15-30 minutes.

What should I prepare before a call?

Bring your UEFN concept, target audience, deadline, budget range, references, current assets or builds if you have them, creator angle, must-have features, and any questions about scope or maintenance.

Who owns custom-made work?

For custom work, the client receives full rights to the custom-made deliverables created specifically for their project after final payment, unless a separate written agreement says otherwise.

Are prices fixed?

Small packages can start from the guide ranges on the services page, but final pricing depends on UEFN scope, timeline, asset needs, systems, maintenance, and support expectations.

What does maintenance include?

Maintenance can include bug fixes, UEFN updates, device or Verse adjustments, balancing, small content changes, launch support, and performance checks. New features, major redesigns, new maps, or large content drops are scoped separately.

Do you guarantee views or sales?

No. MRB can help with product quality, creator-readiness, launch materials, and technical execution, but cannot guarantee views, plays, sales, revenue, or platform approval.

Support

Use the right channel for the fastest answer.

Email is best for order details and private support. X is useful for quick direction, public updates, and creator contact.

Contact routes

Where different questions go.

Product support

support@mrb.ink. Expected response time is 5h-48h.

Business and creator calls

hello@mrb.ink. Expected response time is 5h-48h.

Where are you located?

MRB is based in Stockholm, Sweden and works with UEFN / Fortnite projects for creators, brands, teams, and communities.

Direct CEO contact

Robin@mrb.ink. Expected response time is 5h-48h.

X / Twitter

@MRB_Main