FAQ

Creator partnerships FAQ.

Start here if you are planning a creator launch, bespoke system, or custom production support. Shop, license, and refund answers sit below.

Launch risk strip

The fastest read on launch rights, spend, delivery, and support.

These are the four questions budget holders usually want answered before a creator launch or product handoff moves forward.

Rights

Custom deliverables transfer after final payment.

Unless a separate written agreement says otherwise, client rights to custom-made work transfer after final payment.

Budget range

Guide ranges help early planning.

Final pricing depends on UEFN scope, timeline, asset needs, systems, maintenance, and support expectations.

Delivery

Digital products are delivered electronically after payment.

Customers should receive a receipt plus a download or access link by email through the chosen checkout provider.

Support

Email is the fastest private support route.

Order details and support questions are best handled by email, with replies targeted within one business day.

Creator partnerships

Serious launch work starts with a short call.

Custom development covers creator launches, gameplay systems, prototypes, polish, tools, and platform-specific production support.

Project calls

How custom work starts.

What happens after I book a call?

First call: audience, launch window, risk, and budget range. Then MRB suggests a focused scope or next step. The first discovery call is zero commitment, no pressure, and usually takes 15-30 minutes.

What should I prepare before a call?

Bring your UEFN concept, target audience, deadline, budget range, references, current assets or builds if you have them, creator angle, must-have features, and any questions about scope or maintenance.

Who owns custom-made work?

For custom work, the client receives full rights to the custom-made deliverables created specifically for their project after final payment, unless a separate written agreement says otherwise.

Are prices fixed?

Small packages can start from the guide ranges on the services page, but final pricing depends on UEFN scope, timeline, asset needs, systems, maintenance, and support expectations.

What does maintenance include?

Maintenance can include bug fixes, UEFN updates, device or Verse adjustments, balancing, small content changes, launch support, and performance checks. New features, major redesigns, new maps, or large content drops are scoped separately.

Do you guarantee views or sales?

No. MRB can help with product quality, creator-readiness, launch materials, and technical execution, but cannot guarantee views, plays, sales, revenue, or platform approval.

Shop, license, and refunds

Reusable products and policy questions live on a separate track.

Use this section for product delivery, commercial usage, file-sharing limits, and the policy pages that cover refunds and licensing in full.

Product downloads

What buyers should know first.

How are products delivered?

Digital products should be delivered electronically after payment through the chosen checkout provider. Customers should receive a receipt and a download or access link by email.

What should every product page include?

Each product should list included files, platform requirements, supported software versions, setup steps, update notes, support limits, and license rules.

Can I use MRB products commercially?

Yes, unless a product page says otherwise. MRB shop products can be used in personal, commercial, or client projects, and they can be modified for your project needs under the digital product license terms.

Can I resell or share the files?

No. You may not sell the files to someone else, resell, redistribute, publicly upload, share, repackage, or claim MRB files as a standalone product, even if you modify them.

Support

Use the right channel for the fastest answer.

Email is best for order details and private support. X is useful for quick direction, public updates, and creator contact.

Contact routes

Where different questions go.

Product support

support@mrb.ink. Replies within one business day.

Business and creator calls

hello@mrb.ink. Replies within one business day.

Where are you located?

MRB is based in Stockholm, Sweden and works with UEFN / Fortnite projects for creators, brands, teams, and communities.

Direct CEO contact

Robin@mrb.ink. Replies within one business day.

X / Twitter

@MRB_Main

Next step

Bring the launch question, budget range, or support issue. MRB can point you to the right route fast.

Use the discovery call for creator partnerships and bespoke work. Use support email for product, delivery, or order-specific questions.